Every Story Matters: Improving Access to Care Records
Have you wondered what happens to all the records you create? An online seminar delivered by Guardian Saints, in partnership with NAFP.
Have you wondered what happens to all the records you create? Felt concerned that people with care experience are not receiving their full life story through their care records
- 71% of people experienced poor communication from authorities
- 69% said getting access to their care records took far longer than expected
- Even when records were provided, 59% felt the information was incomplete, and 89% were left with unanswered questions
These are the findings from the Information Commissioner’s Office’s (ICO) new campaign called Better Records Together. It’s aimed at all organisations who process records for people with care experience. The campaign’s purpose is ‘to make it easier, and kinder, for people with care experience to access their records from their time in care.’
In the 12 years that Guardian Saints CIC has provided services to the fostering community, the area of care experienced people’s access to their life stories has been a recurring theme.
The ICO’s new guidance aims to provide a framework for ensuring that children and young people can have confidence their personal information is appropriately maintained and can be accessed in line with the requirements of the UK GDPR.
The NAFP and Guardian Saints are hosting a webinar to explore what this means for Independent Fostering Agencies and Independent Care Homes. We will explore:
- Data relationships with local authorities
- Processing personal information
- Initial expectations
- Recording information
We’ll also look at the impact of the Data Use & Access Act 2025 on responding to Subject Access Requests and some of the additional amendments to the UK GDPR as they are currently understood, leveraging the ICO’s plans for updated guidance.
We believe that the challenges you have faced can be met with pragmatic solutions and enhanced cooperation.
Please join us at 9:30am on Wednesday 20 May 2026 for the opportunity to ask questions and enhance your knowledge of the new initiative set by the ICO.
This event will be hosted on Google Meet - accessibility; delegates will be emailed details of how to join a few days beforehand
